Zoom Expands Advanced Enterprise Offerings with New Add-Ons for Enhanced Security and Compliance

Zoom has unveiled several new add-on products and functionalities designed to enhance its advanced enterprise offerings portfolio. This comprehensive suite of products addresses organizations’ compliance, security, privacy, survival, and manageability needs, empowering businesses to operate more efficiently and securely.

Key Offerings for Enterprise Customers:

1. Zoom Compliance Manager Plus:

• Building on the previously launched Zoom Compliance Manager (ZCM), this enhanced offering, powered by Theta Lake, incorporates advanced features such as risk detection, data loss protection, and trends analysis. It aims to help organizations manage compliance obligations and mitigate risks associated with organizational communications.

2. Zoom Meeting Survival:

• This new feature ensures business continuity by providing network redundancy, allowing Zoom meetings to continue uninterrupted even during internet outages or disruptions caused by natural disasters. Using Zoom Node, which hosts workloads on-premises, the system seamlessly transitions meetings to local servers, minimizing disruption for users.

3. Zoom Mesh for Meetings:

• Expanding upon its successful implementation in Zoom webinars and Zoom Events, Zoom Mesh optimizes bandwidth usage, potentially saving companies up to 60% on internet bandwidth costs. This functionality enhances user experiences, particularly in bandwidth-constrained environments.

4. Zoom Customer Managed Key (CMK) Hybrid:

• This offering enhances Zoom’s current CMK data privacy features, giving customers greater control over encryption keys used to secure their data. With CMK Hybrid, organizations can manage the encryption and decryption process on-premises, allowing for more tailored security measures. This feature will be available for Zoom Workplace with support for Zoom Team Chat in Q4 2024.

Addressing Enterprise Needs:

The new advanced enterprise products strengthen Zoom’s existing portfolio tailored for large organizations and regulated industries, such as finance, healthcare, and government. These offerings, included with Zoom Workplace Enterprise licenses, improve business continuity, optimize bandwidth, enhance security, and support communications compliance.

Organized Across Six Key Categories:

1. Communications Compliance: Solutions for archiving, data loss prevention, and chat etiquette.
2. Data Residency & Privacy Compliance: Tools for meeting regional data residency and privacy requirements.
3. Policy & Deployment Management: Zoom Device Management and provisioning tools.
4. Security & Access Control: Enhanced encryption and virtual desktop infrastructure offerings.
5. Analytics & Insights: Dashboards and monitoring tools for operational visibility.
6. Network Optimization & Survivability: Solutions like Zoom Mesh and Zoom Node to enhance performance.

With these advancements, Zoom continues to demonstrate its commitment to empowering businesses by providing essential tools that enhance efficiency, security, and compliance. While many features are available with Zoom Workplace Enterprise licenses, new products can be accessed as paid add-ons. For those interested in exploring Zoom’s advanced enterprise offerings further, the company will host technical sessions at Zoomtopia 2024.