Workspot Extends Innovative Center of Excellence to Partners Through its Cloud Alliance Program

Workspot, the Cloud PC company, announced today that its world-class Center of Excellence (COE), a unique customer advocacy program led by a team of the foremost virtual desktop and public cloud experts, now incorporates the expertise of its Cloud Alliance partners, expanding the reach of the program to drive customer success. With its white-glove Cloud PC implementation framework, the COE has earned Workspot a Net Promoter Score of 80 in its most recent customer survey – the very best in class.

With today’s complex enterprise requirements, most customers are not internally equipped with the unique blend of end user computing and multi-cloud skill sets needed for successful Cloud PC implementation. In response to customer needs, Workspot packaged the three key cornerstones of a successful Cloud PC implementation – people, product and process – to form the COE. Now this same, proven framework can be used by Workspot’s elite Cloud Alliance partners, incorporating each partner’s unique capabilities for serving customers.

“Six years ago, with the deep expertise of Workspot’s Customer Success Team, it took us only a week to deploy our Workspot cloud workstations and realize value, unlike the months it took to get just one desktop running with on-prem VDI,” said Israel Sumano, Senior Director of Infrastructure at Southland Industries. “Since then, the Center of Excellence has delivered the expertise and innovative tools that enable us to collaborate closely with Workspot on strategic initiatives that make our business more agile and secure. Workspot’s COE is like nothing else I’ve experienced in the virtual desktop industry, and we continue to realize tremendous value from this unique relationship.”