A leading provider of IT services to the airline, transport and logistics industries needed a truly global partner that could ensure zero data loss, minimal downtime, and be agile enough to support their growth. They chose Tata Communications, and we set to work. To minimise business risk, we created a cross-functional global team of 25 experts to manage the client’s IT infrastructure migration. Given the complexity, we set up a virtual war room to collaboratively develop and execute the transition plan. Each of the client’s 29 end-customers were consulted on when migration should take place, and we worked around the clock to cope with time differences and provide 24-hour support.
